Effective Date: [Insert Date]
Capital Refined LLC
Website: https://capitalrefined.com
1. Introduction
Welcome to Capital Refined LLC (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:
- Visit our website
- Purchase a course
- Sign up for our newsletter
- Engage with our content, services, or ads
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following categories of data:
Personal Information
Provided voluntarily by you through forms, purchases, or communication:
- Full name
- Email address
- Phone number (optional)
- Mailing/billing address (if applicable)
Payment Information
All payments are securely processed through third-party processors like Stripe or PayPal. We do not collect or store your full credit/debit card information.
Technical Data (Collected Automatically)
Collected through cookies, pixels, and third-party analytics tools:
- IP address
- Browser/device type
- Pages visited
- Session duration
- Referring website
User-Submitted Content
This includes responses to surveys, forms, comments, testimonials, or support tickets.
3. How We Use Your Information
We use your information to:
- Process transactions and deliver purchases
- Send order confirmations, course access, and updates
- Respond to support requests
- Send educational newsletters (with your consent)
- Improve website performance and user experience
- Conduct retargeting and digital advertising campaigns
- Comply with legal obligations
4. Legal Basis for Processing (EU/EEA Users)
For users located in the European Economic Area (EEA), our legal bases include:
- Consent (for email marketing, tracking cookies)
- Performance of a Contract (for course access and transactions)
- Legal Obligations
- Legitimate Interests (such as service improvement and fraud prevention)
5. Sharing Your Information
We may share your data with:
- Service Providers – Email platforms, course hosts, payment processors, analytics tools (e.g., Stripe, ConvertKit, Google Analytics, Meta/Facebook)
- Legal Authorities – If required by law or to comply with legal proceedings
- Business Transfers – In the event of a merger, acquisition, or company sale
We never sell or rent your personal information.
6. Cookies and Tracking Technologies
We use cookies and similar tools to improve site performance and personalize your experience.
Tools we may use:
- Google Analytics 4
- Meta/Facebook Pixel
- Retargeting Ad Platforms
These tools may collect anonymized user data such as behavior on-site and conversion events. This data helps us improve our services and run targeted ads to relevant audiences.
Opt-Out Options:
- Google Analytics: Opt-Out Add-On
- Meta/Facebook: Adjust ad settings via your Facebook account
- Browser: You can disable cookies in your browser preferences
- EU Users: Will be prompted to opt-in for non-essential cookies (per GDPR)
7. Data Retention
We keep your data only as long as necessary for:
- Course access
- Legal or accounting obligations
- Customer service history
- Analytics and performance improvements
You may request data deletion at any time (see Section 8).
8. Your Rights (Depending on Location)
You may have the right to:
- Access or request a copy of your data
- Request corrections or updates
- Delete your data (“Right to Be Forgotten”)
- Object to certain types of data processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority (EU users)
To exercise your rights, email us at: support@capitalrefined.com
(We may ask for proof of identity to fulfill your request.)
9. How We Protect Your Data
We implement appropriate technical, physical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure. We cannot guarantee absolute security of any data transmitted online.
10. Children’s Privacy
Our website and services are intended for adults 18 and over.
We do not knowingly collect data from minors.
If you believe a child under 18 has submitted information, contact us immediately at support@capitalrefined.com.
11. International Data Transfers
If you access our website from outside the United States, please note that your data may be processed and stored in the U.S. By using our services, you consent to this transfer in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy as needed to reflect legal changes or business practices.
When we do, we’ll revise the “Effective Date” at the top. We encourage you to check this page periodically.
13. Contact Us
For questions, requests, or privacy concerns:
📧 Email: support@capitalrefined.com
📬 Mailing Address:
Capital Refined LLC
10800 Gosling Road, PO Box 131051
Spring, TX 77393
United States