If you want to stop receiving paper statements in the mail, you can easily enable Paperless Statements on Chase through the Chase mobile app. The process only takes a few minutes and gives you control over which documents you want to receive digitally.
You can choose to make all documents paperless across every account or customize the settings for individual accounts.
How to Access Paperless Settings on Chase
To get started, open the Chase mobile app and follow these steps:
- From the main screen, tap the profile icon in the top-right corner.
- This will take you to your profile and settings page.
- Look for the Account Settings section in the middle of the page.
- Tap Account Settings to expand the section.
- Find and tap Paperless.
You will now be on the Paperless settings screen, where you can manage how you receive your Chase documents.
Check Your Email Address
At the top of the Paperless settings screen, Chase displays the email address where notifications about your paperless documents will be sent.
Make sure this email address is current and that you have access to it. If you need to change it, tap Edit next to the email address and update your information.
Keeping your email address up to date is important because Chase will use it to notify you when new paperless documents are available.
How to Enable Paperless Statements on Chase for All Accounts
Chase gives you two ways to set up Paperless Statements on Chase: you can apply the settings to all of your accounts at once or customize them individually.
The quickest option is to use the All Accounts section. You will see four different options:
- All documents
- All statements
- All notices and letters
- All tax documents
If you want everything to be paperless across all of your Chase accounts, select All documents. This will enable paperless delivery for all of the available document types.
Alternatively, you can select individual categories. For example, you could choose to receive statements electronically while continuing to receive tax documents by mail.
How to Customize Paperless by Account
If you want more control over your Paperless Statements on Chase settings, scroll down to the section for choosing paperless options for individual accounts.
Here, each of your Chase accounts will be listed separately. Depending on the account, you can select options such as:
- All documents
- Statements
- Notices and letters
- Tax documents
This allows you to create different paperless settings for different accounts.
For example, you could choose to receive statements electronically for your checking account while continuing to receive tax documents by mail for a credit card.
This level of customization can be useful if you want to go paperless without changing how you receive every type of document from Chase.
Save Your Paperless Settings
After selecting the options you want, scroll all the way to the bottom of the page.
You don’t need to save after every individual selection. As you tap the different boxes, your choices will appear on the screen, but the changes are not finalized until you tap the blue Save button.
Once you have finished configuring your Paperless Statements on Chase preferences, tap Save.
Chase will then display a confirmation screen with a green check mark indicating that your paperless settings have been updated.
In most cases, the changes take effect immediately. However, if Chase has already started preparing an upcoming statement, that particular statement may still be sent by mail.
Where to Find Your Chase Statements
After enabling Paperless Statements on Chase, you may wonder where your statements are stored.
Your electronic statements are available within the relevant Chase account under Statements & Documents. They are organized so you can access previous statements whenever you need them.
This means you don’t have to rely on physical copies arriving in the mail. Once your paperless settings are active, you can access your documents digitally through your Chase account.
Final Thoughts
Enabling Paperless Statements on Chase is a simple way to reduce paper mail and manage your banking documents digitally. You can choose to make all documents paperless across your accounts or customize the settings for individual accounts.
Just open the Chase app, go to your profile, select Account Settings, tap Paperless, choose the document types and accounts you want, and then save your changes.
